Executive Secretary / Personal Assistant

Executive Secretary / Personal Assistant

The Executive Secretary/Personal Assistant is an employer’s right hand.  Your excellent organizational skills and attention to detail are the right attributes for this exciting and highly sought after career.  Secretaries are proficient in typing and oral communication.  They have good customer service and interpersonal skills.


Executive Secretaries provide high-level administrative support for an office and for top executives of an organisation. They use a variety of office equipment, such as fax machines, photocopiers, scanners, and telephone systems.  Executive Secretaries use computers to create spreadsheets, compose correspondence, manage databases, and create presentations or reports.  They may review documents, assist with research and perform information management.  The Executive Secretary Skills Development Programme will give you the opportunity to advance general secretarial skills.  General office software applications will be learned at a higher level thus improving your skills which will enable you to complete any of the tasks expected of you.


Who should attend this course?

This Skills Development Programme is intended for:

  • Individuals who would like to expand their career opportunities, by acquiring skills to fill an Executive Secretarial role in the workplace.
  • Learners who would like to gain computer skills knowledge & office administrative skills.


Future Possible Careers


  • Executive Secretaries generally advance by being promoted to other administrative positions with more responsibilities, or become specialised in the area of expertise provided by the business they are employed by.  Qualified secretaries, who broaden their knowledge of a company’s operations and enhance their skills, may be promoted supervisors and office managers.
  • There are Executive Secretary programmes with the option to choose a specialist field such as Human Resources, Public Relations, Tourism and Marketing.


Developmental Learning Pathway

After successfully completing this Skills Development Programme, the learner might continue with any of the following programmes:


  • Human Resources, Public Relations, Tourism, Marketing.



› The total number of Credits for this Qualification is 90.

› This is equivalent to 900 Notional hours that need to be spent on this Qualification.

› This includes contact time, structured learning, workplace learning and self study (1 credit = 10 notional hours).

› More but not less time can be spent on this Qualification.

› None.

› UCO is provisionally accredited by Umalusi, Council for Quality Assurance in General and Further Education and Training.


› All unit standard based courses are quality assured by one of the following Seta’s: MICT SETA, ETDP SETA or SERVICES SETA.


› Unit standard based courses will be followed by a SAQA Aligned Unit Standard ID number.


″Learners must be aware that Universal College also offers a few Provider Programs that are not unit standard aligned. The courses are quality assured by the provider.”

Provider Programmes
Typing Instructor Deluxe Keyboard

Introduction to Windows Server 2003

Typing Instructor Deluxe Speed Development

Unit Standards

  • Concepts of Information & Communication Techechnology
  • MS Word Basic
  • MS Word Intermediate
  • MS Word Advanced
  • MS Excel Basic
  • MS Excel Intermediate
  • MS PowerPoint
  • MS Access
  • Understand and Use Outlook
  • Understand and Use the Internet
  • Written Communication
  • Monitor and Control Reception area
  • Manage Workplace Relationships
  • Process incoming & outgoing telephone calls
  • Plan & Conduct Meetings
  • Manage Service Providers
  • Identify internal and external stakeholders
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