Executive Secretary / Personal Assistant (Human Resources)

Executive Secretary / Personal Assistant

(Human Resources)

Executive Secretary/PA (Human Resources) Assistants perform a variety of clerical duties, including Top level administrative secretarial support to Executive Management, the functioning of an office, as well as offering HR support. This may mean maintaining the human resource records of an organisation’s employees or answer questions for employees.  They may also prepare HR reports for Managers, answer telephone calls or letters, send out announcements of job openings or order office supplies.  Assistants may contact payroll departments to obtain authorised information from employee’s personal records.


Some recruitment duties may be performed such as explaining the organisations policies, informing job applicants of their acceptance or denial of employments. Assistants may be involved in the process of training staff, where courses need to be booked or organised or reports generated on training stats.  Remuneration and performance appraisal processes may require support via telephonic assistance, staff interaction or producing reports for Managerial review.


Who should attend this course?

This Skills Development Programme is intended for:

  • Individuals who would like to expand their career opportunities, by acquiring skills to fill an Executive Secretarial/Personal Assistant (Human Resources) role in the workplace.


Future Possible Careers


  • Executive Secretaries (Human Resources) generally advance by being promoted to other HR administrative positions with more responsibilities, or become specialised and broaden their knowledge of a company’s operations and enhance their skills by studying for the Human Resource Officer, may be promoted a supervisor or office managers.


Developmental Learning Pathway

After successfully completing this Skills Development Programme, the learner might continue with any of the following programmes:


  • Human Resources, Public Relations, Tourism, Marketing.
  • Business Management Skills Development Programme.



› The total number of Credits for this Qualification is 94.

› This is equivalent to 940 Notional hours that need to be spent on this Qualification.

› This includes contact time, structured learning, workplace learning and self study (1 credit = 10 notional hours).

› More but not less time can be spent on this Qualification.

› No Formal requirements, but a Grade 12 Certificate is advisable.

› UCO is provisionally accredited by Umalusi, Council for Quality Assurance in General and Further Education and Training.


› All unit standard based courses are quality assured by one of the following Seta’s: MICT SETA, ETDP SETA or SERVICES SETA.


› Unit standard based courses will be followed by a SAQA Aligned Unit Standard ID number.


″Learners must be aware that Universal College also offers a few Provider Programs that are not unit standard aligned. The courses are quality assured by the provider.”

Provider Programmes
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Unit Standards

  • Concepts of Information & Communication Techechnology
  • MS Word Basic
  • MS Word Intermediate
  • MS Word Advanced
  • MS Excel Basic
  • MS Excel Intermediate
  • MS PowerPoint
  • MS Access
  • Understand and Use Outlook
  • Understand and Use the Internet
  • Written Communication
  • HR level 1
  • Monitor and Control Reception area
  • Manage Workplace Relationships
  • Process incoming & outgoing telephone calls
  • Plan & Conduct Meetings
  • Manage Service Providers
  • Identify internal and external stakeholders
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